Terms & Conditions

1. Acceptance of Terms

By accessing and using the Confelia website (confelia.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Use of Our Services

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this age requirement.

Account Registration

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Upload or transmit viruses or malicious code
• Collect information about other users without consent
• Impersonate any person or entity

3. Products and Orders

Product Information

We strive to display accurate product information, including descriptions, images, and prices. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to change or update information at any time.

Pricing

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

4. Payment

We accept various payment methods as displayed at checkout. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

All transactions are processed securely. We do not store complete payment card information on our servers.

5. Shipping and Delivery

Shipping times and costs vary based on location and selected shipping method. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

We accept returns within 15 days of delivery for unused products in their original packaging. Some items may be non-returnable for hygiene reasons.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Confelia or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Confelia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Our total liability shall not exceed the amount paid by you for the products or services giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Confelia and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us: